Customer Testimonials

A selection of testimonials from Merlin Lifts and from customers of our parent company Platinum Lifts. To see all of Platinum Lifts testimonials please visit


Platinum Lifts were professional and efficient with their communication on delivery and installation particularly good. I would have no hesitation in recommending them.

Guy Leach, Knox and Wells - The Deck Cafe, Penarth - February 2021


I had really missed going upstairs to bed since I unexpectedly became a full time wheelchair user. Our home wasn't well suited to my needs so we decided to build a new, very contemporary house that worked for me and the rest of the family.

So many lifts are frankly pretty ugly so we were delighted to discover the Aritco HomeLift. We have installed one in our lovely home and it is much admired!

It's also very functional: quiet enough that I don't wake the household if I am moving around earlier or later than them, and big enough to be able to get me and a suitcase in.

Shortly after we moved in my daughter was in bed feeling unwell: for the first time in 9 years I was able to go to her bedroom to look after her. Priceless freedom.

Mrs Wright, Claywood House, Basingstoke - January 2020


To Whom it may Concern -

We would like to register how pleased we are with our new Artico 6000 lift.

My husband and I have built a new house and as part of the design incorporated the Artico 6000.

It is efficient, easy to operate and spacious inside.

Rob Strange of Platinum Lifts was helpful throughout the process, advising on any technicalities and also on added finishes which have enhanced the interior of the lift.
It is light, bright and a very welcoming space.

Rob was always willing to give extra time and assist our builders while the house project was under way. He didn’t just sell us the lift and disappear, he was always on hand for a quick question which meant that the process of installing the lift was extremely smooth.

I would highly recommend this product and Rob Strange at Platinum Lifts.

Yours Sincerely,

Mrs Jamie B, Evenlode, Glos - December 2019


Site: Tredegar Arms Hotel
Lift: Aritco 7000

Rob Strange was very knowledgeable and helpful in the planning process and the installation team professional, efficient and clean. Very happy with service received and would recommend.

Rob Williams & Sian, Able Touch Joinery - May 2019


Hi Rob

Just a quick note regarding the lift installation at Bethal Baptist Church, Pembroke Dock. I would just like to say thankyou for a great job the clients are over the moon with the final product and I must say the way you dealt with everything throughout the job was spot on, you made our life a lot easier, a big thankyou to the installation boys - very professional,

Hope everything is ok with yourselves thank you once again.


Richard Rees, Point Construction 28 Ocean Way, Pennar, Pembroke Dock, Pembrokeshire, SA72 6RA - March 2019


...Once again thank you for all the help and advice and we are very pleased with the finished lift...

Adrian & Barbara Perrot, Cwmbran - June 2016


I would be more than happy to recommend Platinum lifts. The engineers were at all times professional in their attitude and work ethic

Marc Coletti, Facilities Co-Ordinator, Unum - January 2015

Merlin Lifts - Elevating Quality


Outstanding design and comfort in the home with Aritco Home Lifts

Home Lifts


Quality and reliability for public and commercial buildings with Aritco Platform Lifts

Public Lifts


Keep your Platform Lift safe and operational with regular servicing

Lift Servicing


As an official Aritco reseller we supply all parts for Aritco Lifts direct from the factory

Aritco Parts
Merlin Lifts Case Studies

Case Studies

A selection of Aritco Home Lift and Public Lift installations

Case Studies
Merlin Lifts Case Studies


Feedback from some of our customers

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